Free next-day delivery. Straightforward returns.

Delivery

• Free Canada-wide delivery on orders over $175 CAD, placed before the daily dispatch cut-off shown at checkout.
• Orders under $175 CAD carry a tracked delivery charge of $17.95 CAD, calculated at checkout before you pay.
• Every order is dispatched via a tracked courier, with a tracking link emailed as soon as it's on its way.
• We deliver across Canada. Yukon, the Northwest Territories and Nunavut carry a higher delivery cost and may take extra transit time (rates shown at checkout).
• All orders are securely packaged, sealed and labelled in line with courier requirements for the product type.

Returns & refunds

Unused, unopened products in their original packaging can be returned within 14 days of delivery for a refund or exchange, in line with your standard distance-selling rights as a consumer.

For safety and hygiene reasons, we can't accept the return of gas products once opened or part-used, unless the product is faulty — this is standard practice for pressurised food-safety products, not a way of avoiding genuine claims.

If a product is faulty, contact us with your order number and details (a photo helps) and we'll arrange a replacement or refund, including return postage where the fault is genuine.

To start a return, message us on WhatsApp or email with your order number — we'll confirm next steps and, where applicable, a returns address.

Trade & bulk orders

Trade account and pallet orders follow the same delivery and returns principles above, with priority dispatch for approved accounts. See our Bulk & Trade page for details.